Manager Digital Experience Optimization

Amsterdam | Netherlands | Digital

Purpose & Overall Relevance for the Organization:

Working within the Consumer Experience Management Team, you’ll be responsible for facilitating easy product finding & 3rd party merchandising tool optimization ensuring the performance and output of tools on adidas and reebok and make sure we are differentiating ourselves against the competition in our execution and usage.

Our goal is to evolve the consumer experience so that when a consumer leaves this touch point, we not only meet their expectations, but exceed them - this role is key for delivering on this goal. 

Key Responsibilities:

  • Contribute to the experience optimization team and execution of guided selling opportunities on and
  • Input local insight and identify opportunities to influence the digital experience optimisation strategy for first & third party tools to optimize the performance of the tools.
  • Perform A/B test for optimizing features and experiences to improve the browsing experience for our consumers
  • Manage operational stability, ensuring all platforms are working as expected, and drive resolution with relevant parties where needed
  • Analyze and communicate out monthly product trends to a wider stakeholder group. 
  • Establish an evaluation framework for regularly getting consumer feedback in order to flag improvement areas
  •  Manage forward the ongoing optimization of product content
  • Utilize consumer feedback to help shape our requirements and execute against them

Knowledge, Skills and Abilities:

  • Entrepreneurial mindset. You should know how to balance brand position and drive business.
  • Data driven mindset. Numbers should be what drive our business and your decision-making
  • Excellent English verbal and written communication skills, with the ability to communicate effectively across organization functions.
  • Excellent time management and organizational skills – balancing last minute requests and regular work
  • Strong planning skills and ability to document processes
  • Understanding of analytics software such as Adobe Analytics and technical capabilities on the browser / server side would be beneficial.
  • Proven leadership and managerial skills.
  • Fluent English

Requisite Education and Experience / Minimum Qualifications:

  • 3+ years of relevant experience in e-commerce.
  • BA / BS in Merchandising, Accounting, Finance, Business, or related fiel
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adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

At adidas, every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settling for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We’re creators, makers and doers. Helping athletes make a difference, not just in their games, but in their lives and in their world. It’s an obsession.

We’ve been doing this for more than 65 years. With an unmatched history and tradition of creating iconic products, consumer connections and experiences, we’ve been defining sport culture since the beginning. And we’re never done. Come be a part of shaping the future together with us.

The Facts

Jobtitle Manager Digital Experience Optimization
Team Digital
Brand adidas
City Amsterdam
Location Netherlands
Number 206152
Position Type Full time
Date Dec-02, 2019
Relocation no

Sounds great for you? We would love to have you here.

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Welcome to the Netherlands!

Get ready to build your career with one of the leading sporting goods companies in the world. When you join us in the Netherlands, you become a brand ambassador, living and breathing sport and a sporting lifestyle. The adidas culture in the Netherlands is best described as a high intensity group of problem solvers who aspire toward excellence and settle for nothing less. We are open, friendly, and hardworking and are known for our direct communications. Healthcare and education are a top priority in Dutch culture. Working here, you'll have an extensive choice of schools for your children and a wide range of affordable healthcare benefits. Additional adidas benefits include a pension plan, company sports, staff discount and much more.

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