Intern - Digital Continuous Improvement and Consumer Feedback Analytics [6 months]

Amsterdam | Netherlands | Digital

Want to practice what you are learning at university? Do you want to experience hands-on what your dream job is like? Are you a sports lover who aspires to work in an international environment with responsibilities for own projects? Then an internship at adidas will be an opportunity for you to join a truly international business with an environment that is often described as dynamic, innovative, and culturally diverse!

Internship at adidas

The purpose of this internship is to provide the internship student with experience of the practical application of theoretical knowledge the internship student has already acquired at university and to acquire new skills and knowledge. This internship description contains tasks and responsibilities that will be learned step by step and the internship student will be accompanied by adidas employees at all times. adidas will ensure that the internship student is given tasks and responsibilities according to the level of competence of the student and the educational objectives for the internship period. The internship student will sign an internship agreement, which is not an employment contract.

Purpose & Overall Relevance for the Organization

You will be part of the team responsible for Global Consumer Service Strategy. The Global Consumer Service Department is ensuring adidas customers receive a premium service experience.  We believe applications of insights from the consumer feedback and data will bring a transformative change to the way we help our consumers. We are in the process of creating the new and we are looking for someone who can use todays digital tools to contribute to that change!

Key Responsibilities

  • You will be involved in data governance, analytics and reporting activities for Consumer Service area;
  • You will be involved into summarizing and communicating the results of consumer feedback analysis to other departments closing the consumer feedback loop and support business case creation;
  • You will be involved into defining operational and commercial KPI’s for commercial initiatives and well as new functionalities for Consumer Service and in testing the new capabilities;
  • You will support measuring success of new functionalities implementation and use data to advise on new initiatives that will ensure we deliver premium consumer experience;
  • You will have a chance to learn to use leading CRM and BI platforms.

Knowledge, Skills and Abilities

  • Outstanding command of English with excellent interviewing, communication and social skills
  • Excellent knowledge of analytics and data science trends
  • Independent & creative problem solver 
  • MS Office skills, (or a similar software)
  • Past experience working in e-commerce, or in a data-driven product development or operations teams is a plus

Requisite Education and Experience / Minimum Qualifications

  • Student of Bachelor or Master studies in Business, Data Science, or eCommerce
  • Enrolled in University/College for the complete duration of the internship (6 months)
  • Applied to EU citizens only due to work permit regulations

Internship start date

1 Feb 2020

Internship duration

6 months

Relocation

Please note relocation is not offered for internships

Next recruitment step

WePow pre-recorded video interview

Please expect a response within 3 weeks as of application date

Apply here

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

At adidas, every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settling for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We’re creators, makers and doers. Helping athletes make a difference, not just in their games, but in their lives and in their world. It’s an obsession.

We’ve been doing this for more than 65 years. With an unmatched history and tradition of creating iconic products, consumer connections and experiences, we’ve been defining sport culture since the beginning. And we’re never done. Come be a part of shaping the future together with us.

The Facts

Jobtitle Intern - Digital Continuous Improvement and Consumer Feedback Analytics [6 months]
Team Digital
Brand adidas
City Amsterdam
Location Netherlands
Number 204302
Position Type Intern
Date Oct-14, 2019
Relocation no

Sounds great for you? We would love to have you here.

Apply here

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Welcome to the Netherlands!

Get ready to build your career with one of the leading sporting goods companies in the world. When you join us in the Netherlands, you become a brand ambassador, living and breathing sport and a sporting lifestyle. The adidas culture in the Netherlands is best described as a high intensity group of problem solvers who aspire toward excellence and settle for nothing less. We are open, friendly, and hardworking and are known for our direct communications. Healthcare and education are a top priority in Dutch culture. Working here, you'll have an extensive choice of schools for your children and a wide range of affordable healthcare benefits. Additional adidas benefits include a pension plan, company sports, staff discount and much more.

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