Salesforce Administrator

Boston | United States | Administrative

BOKS (Build Our Kids Success) is a physical activity program that empowers school communities to improve their children physically, mentally and socially through the power of movement.  Backed by science, BOKS provides each school community with a robust curriculum, training and on-going support to establish and maintain impactful programs serving the whole child.  In an effort to close the fitness inequality gap, the BOKS program is 100% free to schools so that children have access to the extensive health and wellness benefits of sport and fitness no matter their income level.   BOKS is an initiative of Reebok and the Reebok Foundation.


The Salesforce Administrator will be a multifaceted, integral part of the BOKS team across the entire platform. This role is for a tech savvy, detail-oriented, self-starter who can adapt quickly to different business needs and has experience with a variety of functionalities. As the platform guru you will work closely with the team to leverage Salesforce and customizations for success.

       The Digital Platform Administrator will:

  • Influence, maintain and implement the technology roadmap for BOKS.
  • Execute day-to-day system configuration
  • Manage launch, post-implementation and ongoing maintenance and management of all BOKS Salesforce Native Platforms (Salesforce Community Trainer Hub; FoundationConnect Grant Management System; Pardot for Salesforce as well as front-end BOKS public facing website utilizing WordPress)
  • Act as primary POC between BOKS, adi/Reebok IT Infrastructure and third-party developers
  • Work closely with BOKS Team and Enrolled School Program Trainers to improve upon and support business processes
  • Provide guidance, training and support to BOKS and Member Schools User group Key Accountabilities:System Administrator for the BOKS Salesforce Instance:
  • Maintain overall integrity of platform systems through proactive data quality management
  • Monitor performance and troubleshoot issues with 3rd party applications
  • Perform daily administration and support including user set up, security model upkeep, data model customization, vendor management, and other configuration enhancements
  • Create and maintain documentation on processes, policies, application configuration and user support materialsBusiness Analyst and Solution Architect skills:
  • Generate reports that provide meaningful insight into business performance and impact measurement
  • Proactively seek out and identify needed system changes
  • Consultant engagement; manage external partner ongoing relationships; Be the liaison between users
  • Lead ongoing development and continuous improvement efforts
  • Lead the localization of BOKS infrastructure to global markets as needed
  • Develop, manage and update post-implementation of BOKS Trainer Hub, FoundationConnect &  Pardot Platform Products Roadmap
  • Vet and make appropriate changes as technology and organizational needs evolve
  • Analyze complex problems, understand data, provide advice about acting on data, formulate complex solutions, and work with the leadership team on key initiatives
  • Support change management activitiesDigital Project Manager skills:
  • Coordinate the evaluation, scope and completion of new development requests
  • Manage 3rd party vendor relationships
  • Manage internal adi/Reebok infrastructure relationshipSuper User – Internal Client Service Manager:
  • Coordinate and lead internal group of Power Users across BOKS and Member Schools supporting users
  • Gather feedback from Power Users regarding new and current initiatives and status of applications
  • Promote and Drive User Adoption
  • Design, implement and deliver ongoing training
  • Communicate future enhancements and system changes to users
  • Develop a feedback system for users
  • Monitor and measure user adoption Knowledge Skills and Abilities:
  • The ability to understand external customer needs and collaborate with internal stakeholders’ cross-functionally to serve those needs
  • A passion for leveraging technology to solve complex business problems
  • The ability to work independently, to work under supervision, and to work in a team-based and goal-oriented environment
  • Proven ability to design and implement new processes and facilitate user adoption
  • Excellent project management skills and the ability to manage multiple projects simultaneously
  • Strong communication skills; Board Level, C-Suite, Peer to Peer, Distributed staff
  • A strategic and analytical mind with a creative thought process and mindset Qualifications:
  1. Bachelor’s degree required
  2. Administrator certification required
  3. Salesforce App Builder and Architect certifications preferred
  4. 5 years in roles requiring business process analysis as a key responsibility
  5. 2 years of experience functioning as a Administrator
  6. Exposure to 3rd party applications and technologies that integrate and work with
  7. Strong understanding of and NPSP best practices and functionality  
Apply here

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

The Facts

Jobtitle Salesforce Administrator
Team Administrative
Brand Reebok
City Boston
Location United States
Number 196355
Position Type Full time
Date Jun-12, 2019
Relocation no

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Through sport, we have the power to change lives

Fitness is at the center of everything we do. Through our Be More Human messaging, we are telling the world that living an active, fit lifestyle promotes self-confidence and reduces stress. We only have one body and we believe in taking care of it. Here at Reebok, we truly live this belief. Our on-site gym offers up to 30 classes a day as well as a variety of fitness equipment where you are sure to find something to suit you, whatever your preferences, needs or goals. Also, what better way to test out the new Reebok product than to wear it yourself? Our office boasts a range of healthy food and drink choices, stand-up desks and ergonomic seating sessions to help you stay at your best.

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