Senior Manager, Learning Delivery & Implementation

Portland | United States | Retail (Back Office)

Purpose & Overall Relevance for the Organization

  • This role creates the framework to establish the effective and impactful delivery of Global Sales Academy (Retail) programs and initiatives across the US Retail Field organization, driving and supporting the successful implementation of learning solutions/enablers to maximize their value and impact.
  • This role supports the ongoing capability development of our US field trainer community, to achieve consistent and advanced training delivery across all regions, districts and stores.

Key Responsibilities

  • Establish a framework and foundation to enable global adoption and deployment of Global Sales Academy learning programs across Retail
  • Develop program deployment and delivery standards and guidelines to ensure consistent delivery of programs for the desired result and impact
  • Contribute to a collaborative network of global trainers and support the implementation of Sales Academy trainer capability framework and program in the US
  • Lead the adoption and adaptation of Sales Academy programs to ensure local relevancy whilst maintaining the desired impact/ROI
  • Manage program pipeline to ensure timely and balanced implementation of learning programs in Retail
  • Measure impact and effectiveness of program implementation and quality of program delivery and take corrective action, where needed
  • Lead the US planning and program management of Train-the-Trainer events
  • Visit stores to role model and assess learning culture and behaviors, developing solutions to amplify retail learning to drive Brand and commercial outcomes
  • Provide clear direction and inspiring vision though relevant ambitions, objectives, commitments and KPIs in #MYBEST
  • Display the leadership framework through coaching and developing talent, evaluating and providing feedback to promote high engagement and a high-performance culture
  • Coach, motivate and inspire Retail Trainers to accomplish goals and maximize their individual performance, both face-to-face and remotely

Key Relationships

  • Global Sales Academy, Field Operations, Store Operations, Human Resources, Merchandising, Retail Marketing

Knowledge, Skills and Abilities

  • Ability to role model a proactive approach to strategy implementation, consistently communicating up, across and down to ensure alignment of priorities
  • Ability to lead and inspire teams through complex, challenging and changing organizational climates
  • Possess strong interpersonal skills through which desired results are delivered in a fast-paced, highly competitive environment
  • Ability to build trusting relationships through personal integrity; operating with confidence in accordance with expressed values and commitments
  • Ability to prioritize amongst competing demands to achieve short-term goals with a sense of urgency, while supporting long-term strategic initiatives
  • Willingness to set high-expectations and continuously improve within a high-performing team
  • Ability to operate effectively in multiple computer programs including, but not limited to intermediate levels of MS Office
  • Excellent communication skills: verbal, written, video, phone, in-person, and email
  • Outstanding organizational and time management skills
  • Learning design and delivery skills (virtual and face-to-face)
  • Ability to travel 20% of the time and in some cases with limited notice

Requisite Education and Experience / Minimum Qualifications

  1. Minimum of 5 years retail training and/or retail operations field experience, preferably in the apparel industry
  2. Minimum 3 years solid experience in training delivery and program facilitation (virtual and face-to-face)
  3. Experience in global/international implementation of learning programs an advantage
  4. Four Year College or University degree focused on Business Administration, Human Resource Management, Personnel Administration of related field or equivalent combination of education and experience
Apply here

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

At adidas, every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settling for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We’re creators, makers and doers. Helping athletes make a difference, not just in their games, but in their lives and in their world. It’s an obsession.

We’ve been doing this for more than 65 years. With an unmatched history and tradition of creating iconic products, consumer connections and experiences, we’ve been defining sport culture since the beginning. And we’re never done. Come be a part of shaping the future together with us.

The Facts

Jobtitle Senior Manager, Learning Delivery & Implementation
Team Retail (Back Office)
Brand adidas
Location Portland
Country United States
Number 190458
Position Type Full time
Date Feb-08, 2019
Relocation no

Sounds great for you? We would love to have you here.

Apply here

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Planet Sport - Working at adidas America in Portland, Oregon USA

Portland is home for adidas. At adidas Portland our purpose is to shape the future of sport because we believe that through sport, we have the power to change lives. We also believe that Portland, Oregon represents a better tomorrow. Located in the heart of our city we share the responsibility to role-model a better, more healthy future.

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