Senior Manager Franchise Operations - East KSA

Riyadh | Saudi Arabia | Sales

Purpose & Overall Relevance for the Organization:

To ensure the development, facilitation and successful implementation of the Franchise Business model and secure continuous improvement of Franchise performance for all type of accounts. Ensure a seamless customer mono-branded experience through the sharing of the latest tools, information, training and proactive follow-up.

Key Responsibilities:

  • Meeting and exceeding agreed KPI targets for net sales and profitability.
  • Facilitate implementation of key global initiatives across franchise partners.
  • Identify and research potential markets and advise the management of new opportunities and similarly identify and propose new partner.
  • Coordination and implementation of franchise business model and strategies including planning, preparation and milestone tracking.
  • Driving the franchise projects hand in hand with franchise director and franchise sales teams across the assigned markets.
  • Consolidation of sell out data and proposing improvement initiatives along with franchise manager targeting market/customer specific opportunities and driving growth for partner and brand.
  • Leverage cross functional collaboration to facilitate the development of franchisee channel via premium presentation, consumer service excellence and insight driven decision making.
  • Facilitate the transitioning of franchise partners and managers through change initiatives and programs.
  • Sharing of best practice from retail into franchise and within franchise across the markets assigned.
  • Coordination with the Real estate team for the roll out and developing real estate strategy with partner.
  • To plan the range (Merchandise Assortment Plan) with Marketing and ensure pre- and re-order buying account marketing activities in coordination with the Category Merchandising teams.
  • Partner and work closely with trade marketing team to develop an integrated and consistent retail marketing & promotional calendar for the franchise channel.
  • Responsible for central communication and direction to franchise partners to ensure all retail principles, store layouts, the recruitment/training of team members and the overall brand proposition meet the brand standards.
  • To develop, nurture and maintain relationships with key decision makers amongst partners and influence own senior management team ensuring maximum leverage for brand and products.
  • To provide realistic plans and forecasts on customer performance.
  • To ensure customer compliance with Franchise agreements.


  • Net Sales
  • Standard Margin
  • Sell out

    Key Relationships:

  • Franchise, Merchandising, Sales, Marketing, Real estate, Store development, Finance, Customer Service, Supply chain

    Knowledge, Skills and Abilities:

  • Advanced knowledge of Outlook, Excel, Word and PowerPoint.
  • Proven project management experience.
  • Strong analytical skills and product knowledge
  • Fluent in English.
  • Arabic is an advantage.

Requisite Education and Experience / Minimum Qualifications:

  • University degree in business with Sales focus.
  • Advanced level of understanding of retail operations. Logistics/merchandising/finance exposure desired.
  • 5 years Franchise and/or Retail experience, ideally in apparel/fashion/shoes or FMCG.
  • 2+ years leadership experience.
  • Exposure to sports retail / franchise is an advantage.
Apply here

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

At adidas, every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settling for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We’re creators, makers and doers. Helping athletes make a difference, not just in their games, but in their lives and in their world. It’s an obsession.

We’ve been doing this for more than 65 years. With an unmatched history and tradition of creating iconic products, consumer connections and experiences, we’ve been defining sport culture since the beginning. And we’re never done. Come be a part of shaping the future together with us.

The Facts

Jobtitle Senior Manager Franchise Operations - East KSA
Team Sales
Brand adidas
Location Riyadh
Country Saudi Arabia
Number 192483
Position Type Full time
Date Mar-10, 2019
Relocation yes

Sounds great for you? We would love to have you here.

Apply here

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