Operations Manager

Wilkes-Barre | United States | Supply Chain Management

Purpose & Overall Relevance for the Organization:

The Operations Manager is a member of the leadership team responsible for launching and managing the Adidas’ newest ecommerce and retail Distribution Center. We are looking for a smart, analytical, and innovative leader who can help support ecommerce and retail operations in a scalable way that will support rapid growth as well as our long-term business strategy. This position offers an opportunity to make a significant impact on Adidas’ fastest growing channel and market.  The Operations Manager will work to continuously optimize our DC operations by engaging with various stakeholders to improve operational metrics, and refine processes and remove waste from operations.

A successful candidate possesses good business judgment, supply chain experience, and strong skills in working collaboratively and cross-functionally.  The candidate must also possess a proven track record of delivering results. He or she will have strong analytical capabilities, including experience handling large and complex data sets.  This individual will be a strong people manager with the ability to effectively manage managers/supervisors with varying levels of experience.  The position requires an individual who can work both autonomously and collaboratively in a demanding and often ambiguous environment with strong attention to detail and effective prioritization.

Key Responsibilities:

  • Manage all Distribution Center operations and be accountable for achieving all productivity and quality targets.
  • Hire, train, and manage DC management team and associates.
  • Develop and manage scalable internal SOPs and training, as well as external-facing documentation and messaging.
  • Maintain full working knowledge of the WCS and WMS platforms and provide guidance and support to the operations and IT staff as needed.     
  • Manage the collection, reporting and feedback regarding operations functions using SAP, excel, queries and WMS reporting. 
  • Report on operations metrics to evaluate DC performance in productivity, quality, safety, and other KPIs.
  • Maintain all OSHA safety standards including all reporting of accidents, injuries, damages, and potential threats to safety

Key Relationships:

  • Interface with Distribution Directors, Transportation, Finance, FTZ/Customs, and Distribution Supervisors, Managers, and Associates.

Knowledge, Skills and Abilities:

  • Experience operating in high-volume ecommerce operations with direct ownership of end user consumer experience.
  • Effective leader that can lead a team of managers/supervisors that may have limited people management experience
  • Good interpersonal and communication skills, both oral and written, with ability to effectively and efficiently interact with associates and senior DC management team.
  • Ability to bridge strategic, tactical and operational business concepts and developments by applying an end-to-end Global mindset
  • Ability to accept and meet critical deadlines with good planning and organization skills
  • Strong analytical and data manipulation skills. Proficient use of Microsoft office applications (Prefer Intermediate Excel skills)
  • The job requires extensive walking and standing on hard surfaces

Requisite Education and Experience / Minimum Qualifications:

  • Minimum of Bachelor’s degree and 4 or more years of related industry experience.
  • Prefer Master's degree and 3 or more years of related industry experience, preferably in retail specific distribution.
  • Strong experience with managing complex ecommerce Distribution Center operations and leading process improvement projects.
Apply here

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

At adidas, every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settling for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We’re creators, makers and doers. Helping athletes make a difference, not just in their games, but in their lives and in their world. It’s an obsession.

We’ve been doing this for more than 65 years. With an unmatched history and tradition of creating iconic products, consumer connections and experiences, we’ve been defining sport culture since the beginning. And we’re never done. Come be a part of shaping the future together with us.

The Facts

Jobtitle Operations Manager
Team Supply Chain Management
Brand adidas
Location Wilkes-Barre
Country United States
Number 190954
Position Type Full time
Date Feb-07, 2019
Relocation yes

Sounds great for you? We would love to have you here.

Apply here

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How the Future Works

At adidas, we believe that sport has the power to change lives. This makes us creative, collaborative and confident in everything we do, wherever we are. This includes the workplace, where we empower our people to be the best they can be. Join us at the Wilkes-Barre Distribution Center and you’ll work with world-class machinery and state-of-the-art automated processes. You’ll find out what you’re capable of very quickly—and exceed our customers’ expectations again and again. We also believe in a healthy work-life balance and great company benefits here. A culture of diverse backgrounds matters to us, too. Just like sport, this gives us every perspective, so we can take adidas into the future.

Facts about Wilkes-Barre

is looking mostly for

  • Supply Chain Management
  • Human Resources
  • Customer Service
  • Information Technology
  • Wilkes-Barre Fact-Sheet

  • Working Hours
    9-5
  • Healthcare Insurance
  • Retirement Plan
  • Canteen
  • Product Discount
  • Next airport to the location
    16m
  • Local Population
    40,000
  • Gender Balance at this location
    50/50

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