Senior Manager eCommerce - EM South

Cape Town | South Africa | Digital

At adidas, every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settling for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We’re creators, makers and doers. Helping athletes make a difference, not just in their games, but in their lives and in their world. It’s an obsession.

We’ve been doing this for more than 65 years. With an unmatched history and tradition of creating iconic products, consumer connections and experiences, we’ve been defining sport culture since the beginning. And we’re never done. Come be a part of shaping the future together with us.

Department:                                                                           eCommerce

Direct Reporting Line:                                                          Director eCom & Bus Dev EM S

Indirect/secondary reporting line:                                       none

Subsidiary/country:                                                              EM South

Location:                                                                                Cape Town

GSMS Grade:                                                                         M3                  

Personnel Managed:                                                             Yes

Cost Center/Budget and/or Revenue Responsibility:        Yes

Purpose & Overall Relevance for the Organization

Building a best in class eCommerce capability to deliver superior customer experience through an improved presence in, and control over the channel. Build an ecosystem for the future that can deliver a seamless omni-channel experience to the customer, while preserving the brand value.

Key Responsibilities

  • Support ECom Director in building strategies, aligned with DTC head, and operationally manage special projects geared towards enhancing the Consumer experience (Premium, Connected, Personalized)  
  • Drive and implement eCommerce strategy for EM South.
  • eCommerce KPI reporting
  • Propose commercial activations by analysing own eCommerce KPI’s and local eCommerce trends and needs.
  • Deliver annual e-Com P&L targets by inter-alia,
    • Ensuring target alignment with Digital Brand Marketing teams and eCommerce partner to secure annual targets.
    • Agreeing seasonal marketing plan and facilitate execution of Digital Brand Marketing campaigns/programming
  • Ensure end-to-end operations of eCommerce capabilities through the defined operating model with global Digital Brand Commerce (DBC), eCommerce partner and internal key stakeholders.
  • Develop and manage the eCommerce team (2) to accomplish the tasks associated with running adidas / Reebok’s eCommerce online stores ensuring best and accurate presentation of product online, on Retail Intro Date, together with ongoing product availability. 
  • Directly influence/guide DTC merchandising team on seasonal buying volume/value according to business plan (IBP).
  • Manage the business planning (IBP) for eCommerce  
  • Day to day management of relationship with eCommerce Partner – target setting, target measurement, achievement of agreed project timeline.
  • Manage in partnership with DBC the planning, migration and rollout of global solution suite.
  • Ensure compliance with global policies, procedures and regulatory guidelines

Key Relationships

  • DTC team- Merchandising 
  • Brand Team – EM S team
  • SCM Team
  • Finance Team
  • External Suppliers and Vendors

Knowledge, Skills and Abilities

  • Proven leadership skills with an ability to identify, develop and retain talent.
  • Excellent interpersonal, communication, and negotiation skills
  • P&L accountability.
  • Strong brand connect
  • Collaborative, flexible and open .

  • Must be consumer focused.
  • Must be tenacious in finding solutions to increase the business, and ambitious in terms of how far, and how fast the channel can grow 

  • Demonstrated track record for growing, evolving and leading businesses and achieving bottom line results. Strong can do spirit with a proactive approach.
  • Ability to work within a cross-functional, matrixed organization where indirect influence is as important as direct oversight in driving tactical execution.
  • Tremendous curiosity and drive towards “what’s next”, the ability to anticipate trends.
  • Good planning and organization skills to accomplish targets
  • Ability to bridge strategic, tactical and operational business concepts and developments by applying  an end-to-end Global mindset
  • Fluent in written and spoken English is a must. Skills and abilities in other languages are an added plus.

Requisite Education and Experience / Minimum Qualifications

  • University Degree in Business, Engineering, Computer Science or another relative discipline

  • Minimum 5  years of experience in digital/e-Commerce/SCM or other related Commercial discipline
  • Google analytics certificates, or related certifications.
  • Excellent MS Office Skills, middle -  advanced level for MS Access preferred

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Apply here

The Facts

Jobtitle Senior Manager eCommerce - EM South
Team Digital
Brand adidas
Location Cape Town
Country South Africa
Number 178163
Position Type Full time
Date Jun-07, 2018
Relocation no

Sounds great for you? We would love to have you here.

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Learn more about Cape Town


Working for adidas is an adventure filled with lots of energy and passion. One can describe it as a journey on a roller coaster and when the ride comes to an end it is extremely rewarding. Vast diversity between different cultures and different consumer behaviours which leaves us with huge opportunities for the future. Despite all the challenges one cannot deny this is one of the most beautiful countries in the world.

Facts about Cape Town

Cape Town is looking mostly for

  • Digital

Brands in Cape Town


  • Working Hours

    8am - 5pm
  • Retirement Plan

  • Canteen

  • Company Sports

  • Company Events

  • Product Discount

  • On-Site Sports Facilities

  • Next airport to the location Cape Town International Airport

  • Local Population Source: United Nations

    6 Million
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