At adidas, every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settling for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We’re creators, makers and doers. Helping athletes make a difference, not just in their games, but in their lives and in their world. It’s an obsession.
We’ve been doing this for more than 65 years. With an unmatched history and tradition of creating iconic products, consumer connections and experiences, we’ve been defining sport culture since the beginning. And we’re never done. Come be a part of shaping the future together with us.
Consult with business stakeholders and manage small to mid-scale cross-functional retail mobile projects within the boundaries of time, cost and quality while focusing on the customers' expectations and requirements. Demonstrate how agreed requirements such as automation of business processes or rollout of the solution are met, any requirements which are not fully met, and any options or considerations which require a business decision, will impact changes to service, process, organization, operating model and other aspects which may be required in addition to technology components and solutions. Provide comprehensive guidance on the understanding the North American retail mobile solutions requirements, coordinate development and modifications to solution components with the Global team, and ensure that planned solution component provided meets North American market needs. Capture, understand and deliver RFCs, small to mid-scale retail mobile projects or work streams, as allocated by the superior, for the respective solution. Understand, challenge and manage demand dependencies and business requirements within the business community and across the North American IT team to maximize added value and continuous business process improvement. Ensure that the release/project is executed within the boundaries of time, cost and quality, and manage customers' expectations and requirements. Ensure that existing governance models are followed. Support the stabilization and sustainable handover of projects to the respective support teams. Contribute to change management activities for the respective projects/releases through supporting stakeholders. Ensure proper documentation, training, controls and metrics. Oversee operations and Keep System Running (KSR) by managing externals resources and working with global team in providing second and third level support, ensuring predictability of results. Act as the single point of contact for North American business counterparts and coordinate with global teams and local vendors to resolve application issues in a timely and cost-effective manner. Follow Service Level Agreement (SLA) standards in alignment with the business and Global IT team. Execute and analyze day-to-day operations support, while constantly identifying improvement areas and actions and drive their implementation. Serve as application owner within North American IT team for mobile set of applications, with end-to-end understanding of IT solution and design. Contribute to the end-to-end financial process by providing regular forecasts and reports as required. Help to drive cost efficiency. Serve as the go-to technical and functional expert for the North American overall OMNI Mobile solutions IT landscape. Help the global team to understand North American Direct to Consumer (DTC) mobile solutions requirements and support rollout into North American market. Manage discussions with local North American vendors and work closely with them to rollout different mobile solutions in retail stores. Oversee Mobile Device Management (MDM) locally for different mobile devices in stores and closely work with the global MDM team to implement different solutions. Create and present mobile DTC solutions reports to local IT and business teams.
REQUIREMENTS: Bachelor's degree or foreign equivalent in Computer Engineering, Computer Science, or Business Administration, and five (5) years of experience in a related occupation. Work experience must have included: Two (2) years of experience managing information technology solutions and projects; one (1) year of experience developing Omni-channel solutions for Order Management Systems, including Endless Aisle, Omni POS, Ship from Store and Click and Collect; one (1) year of experience managing retail IT implementation projects; experience working with Mobile Device Management (MDM) tools.
JOB SITE: 5055 N. Greeley Avenue, Portland, OR 97217
WORK HOURS: 40 hours/week, 8:00 am to 5:00 pm
adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.